August 3, 2017

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Google Rating

4.6

Based on 151 reviews

A Perfect Plumber

4.6

Courtney Palacios

1704924657

We expected better service from the reviews we had read. We had our basement roughed in from a perfect plumber. The add says they clean up after themselves, but we were left with our concrete remnants; thrown away in our own window wells. We also asked if they would help with the remaining hook ups since we don’t know how to sauter the copper. We were told it was an additional charge, to the already expensive amount. They also didn’t back fill under our tub, to prevent cracking. Very disappointed and embarrassed to say we Paid $4,800. We still have to hire someone else to sauter our copper.

Rader

1704891674

Answered the phone once and asked for pictures, then never bother to respond afterwords.

Rikki Harris

1703688671

Spencer fixed a leak for us as a 12 days of Christmas giveaway completely free. We will definitely be using him again in the future. He does amazing work!

Ray Wilson

1703369958

Spencer us awesome had a shower Handel not working he immediately came out and repaired it at an awesome price. I would definitely recommend him

Scott Cornwall

1703049294

Monica Drew

1702935073

I just wanted to thank Spencer Peck for coming and fixing our bathroom faucet. It now doesn’t drip and the hot water is hot and the cold water is cold. He was friendly honest and super professional. He asked me to inspect his work once it was completed. It is so nice to see positive things others are doing for others and the kindness shown to others. I know if I ever need any other plumbing services done in my home I will contact Spencer for sure.

Darby Calwell

1699631675

Spencer has come to our house a few times to fix things. We have a new water heater, pressure regulator and water filtration system that replaced our water softener. His pricing is very fair and his customer service is spot on. He will also tell you if he sees anything else that may be a problem as well as let you know if something can be serviced instead of the high dollar cost of replacing. This shows honesty and I really appreciate that.

Nicole Hill

1692241363

So friendly! Out of his way service!I had called 3 other 24/7 plumbers and it was "leave a message"He was here in 20 min, had everything needed. Two more bathrooms to go, we know who to call!!!

Jackie Buie

1691877225

What do I love about this business??? EVERYTHING!!! Spencer has, from the first phone call, treated me with kindness, respect and understanding. We had to change appointments 4 times, and with each call to change, he treated me with the same respect and understanding. We had a very small bathroom, so he had to go back to get a 10" rough tank that would fit. He was ALWAYS patient and really worked a miracle to make it fit. This man spent A LOT of extra time to put in the new toilet and didn't charge more, when most other companies would. Everything was exceptional with Spencer and his work and personality, and respect. I HIGHLY recommend this man, Spencer, and his wonderful company!

Gary Massey

1688697271

Robert Fisher

1682205828

Spencer is professional and honest. His men did quality work.Fairly priced. Hence I will not be giving a one star review. Why the low score. Our old water heater needed to be replaced. We were debating between tankless and simply just replacing the old tank water heater. Spencer gave the best prices on both but steered us in the direction of the Rheem brand water heater. They showed up on time and performed the work quickly which included having to reroute the gas line. So why the 2 star?Fast forward 2 months and gas control valve on the water heater failed and no hot water. I was confident that Spencer would understand this was a pretty big deal for us. When we contacted him he informed us we would have to contact the manufacturer ourselves in order to get a replacement part. I found this odd, as I have never had to do this in the past with similar types of issues. I go to the web page of Rheem to get service and it promptly directs me to this page "Need Warranty Service?To obtain warranty service, contact your local Rheem Pro. It’s a good idea to have your product serial number ready when you call. "I filled in the information and it then it pulls up a web page with a list of contractors who are a Rheem Professional. A Perfect Plumber was at the top of the list. Odd, I just called A Perfect Plumber and was told to contact Rheem directly. My wife had to get the phone number from Spencer. He sounded like he was bothered to have to be helping us. Once we got the phone number I called Rheem. Provided them information and then asked which contractor I was. I informed them I was the home owner not the contractor and they were wondering why I called them as it was supposed to be the contractors. They agreed to ship me the part. Then Rheem asked if wanted standard free shipping or paid overnight shipping. Pretty stupid question..yeah, I want to be without hot water for 4 business days. So I was forced to pay for overnight shipping. This is on a Friday. I asked if it would show up on a Saturday and Rheem told me it would. Rheem was not truthful. The part I paid to have shipped overnight would not be showing up until Monday.After doing much research on the Rheem brand, Rheem has hundreds of 1 star reviews and the part that I needed to have replaced has known issues and the main complaint was constantly having to have it replaced while under warranty. Customers have to pay for expedited shipping and the labor to replace the known faulty part. Biggest issue is Spencer seemed to not care at all we were without hot water. Offered no solutions other than to wait until the part gets there. Granted he was willing to come over on Saturday night provided the part was there.This forced us to find another solution with another company. They quoted us for a tankless which would take 10 days to get on the schedule, but they replaced the faulty water heater with another one for us to use in the meantime so that we can have hot water immediately until the new system can be installed. I was also informed the part that needed replaced is usually available at Standard Plumbing. The only reason they didn't just replace the faulty part is due to the rush to get us hot water and not enough time to get the part in a timely manner.Spencer did offer to swap out the old water heater with a different brand with no labor cost, but not on a Saturday as he was unavailable. We didn't take this personally, we just needed hot water much quicker than he was able to provide a fix.Unfortunately, we were not willing to wait until Monday or Tuesday to get hot water. We felt Spencer wasn't really interested in getting us back up and running, so we had to find another solution. I would recommend that the owner look up the reviews for Rheem water heaters, they're garbage. The part that failed on ours is known to fail repeatedly according to all the online reviews by customers. Had Spencer been more willing to get our hot water issues fixed quickly, we would have stayed with him.

Sarah Morse

1666909595

A Perfect Plumber will be the only company I use from now on! The handle on our shower broke off and we couldn't turn the water off.We had a different competitor come in and look at it first. He actually made the issue worse. He quoted us $800 to $1,600, and he'd come back the next day.We called many other companies, and every quote was $1,000 or more. Spencer came into our home and treated our house like it was his own. He was professional, polite, and fast. He charged us $200. And fixed the showerhead for free. My only regret is that I didn't call him first! I've learned my lesson. Thank you!!

Steve Haskett

1663163005

Daniel Hanis

1657759681

Came out and diagnosed my problem quickly and was very reasonable. I will use them for any future issue.

Kasey Alvarez

1654949843

Spencer came in on time for all our appointments with him. During the quote he helped with me and my wife with many details we did not think of on our bathroom remodel. He was able to draw up our estimate and completion date on the spot and was professional throughout the process.

Matt

1646595752

I had a leak and wasn't sure where it was coming from or what to do about it, Spencer quickly found the problem and had it fixed later that day, great service, great knowledge, even told me what to watch for and when to call him if i had any more plumbing problems.

Shaye Powers

1645823312

I worked with Spencer on my bathroom remodel. Everything was done timely and beautifully. He’s got some good guys working with him.

Melissa Marbery

1639427032

Spencer fixed our leaking faucet in our bathroom. It was a quick fix. He did it as a service for his 12 Days of Giving. He was prompt and professional. He even let my 3 year old follow him around and help.

Chantal Hernandez

1637103885

Lance McCubbins

1634853113

Spencer and his company installed water and drain for a washer and dryer in my basement. He also installed a reciprocating hot water pump and fixed my daughter's bathroom tub faucet. Many individuals came from electricians and plumbers to HVAC installers. They were all timely, professional and great to work with.

The HAWXTOC

1633734775

After calling eight other plumbers, A Perfect Plumber was able to come out the same day to pick up the pieces of a failed Home Depot Washer/Gas dryer install! Very professional and courteous. I'm super pleased with the results and will definitely call them in the future for all our plumbing needs.

Shelly Anderson

1633556349

Jenny Jensen

1628911219

Spencer was so great to help us, even on the weekend he was good to answer and return phone calls. He removed my old water heater, picked up my new one and a couple add ons and installed them along with his team. I would use them again and recommend to friends and family.

Suzanne Fox

1620313852

My mother's kitchen sink was blocked so we called A Perfect Plumber and after working for an hour he realized the plug was deeper in the line then his equipment could reach, so he referred us to another plumber and didn't charge us anything. Thank you so much Spencer. We will definitely call A Perfect plumber again..

Ken Hess

1616885500

Full bath remodel completed on-time and on budget. When I received the initial bid it was divided into sections which allowed me the opportunity to complete items as DIY. I highly recommend working with Spencer.

Nick Volz

1615522485

Spencer was outstanding helping me out. He came out late and made quick work of the issue. I’d recommend him to anyone.

Scott Bradshaw

1614983902

Definitely NOT a perfect plumber! We hired a perfect plumber to install our new tub. First off we should have known when he wouldn't give us his hourly rate, that we should have stopped right there. He charged us a huge amount for a short amount of time(another red flag). While his guys were installing the tub, spencer(the owner) kept calling his guys telling them to hurry and asking them, "are you done yet?" "are you done yet?" The guys installed the tub incorrectly. They did not secure the tub to the wall. They did not level it. The valve, shower head spout, basically any of the plumbing was not secured properly. My husband kept asking about all of this and they kept saying, "No it's fine, it's fine" Nothing was installed correctly and now we are paying another plumber to do it the right way. Thanks Perfect Plumber, you charged us $500 for nothing! Use a perfect plumber if you want a job to be rushed and done improperly!!

Magen Bartlett

1607489324

Spencer and his crew are kind and honest guys whom you know will do a good job with your home and take care in what they do. I have already told others who did the great job on our bathroom. We have used them several times in the past and will call them again with our next issues or project.

Auntie D.

1605845052

Spencer was pushy and demeaning, and my card was charged more than the invoice stated. When I said something about it, I was told it was a credit card processing fee. All fees should be listed on the receipt, but this wasn't.

Lecia McCollum

1605322238

We had our master bath totally remodeled, I love the finish bathroom. Spencer Peck is very knowledgeable. He and his crew are amazing to have around.

Christie Cook

1599534178

We are so grateful that Spencer came to our rescue tonight! I messaged him to see if he would be able to take a look at our leaky kitchen sink. I fully expected him to let me know a time in the next few days when he would be able to squeeze us in, especially because it happens to be Labor Day. Imagine my surprise when he responded that he would be over in 20 minutes!Spencer quickly diagnosed the issue, replaced our disposal, and kept us engaged in conversation throughout the duration of the repair. His pricing was more than fair; in fact, I feel a little guilty it didn't cost us more.If you have any plumbing needs, please consider Spencer Peck first. You won't be disappointed and you'll never need to look for another plumber again!

Delores Treadway

1595382215

Good service. Was very helpful. Would call again

Pat Fonger

1594760138

Great job. Will use then again. Very happy

Cindy Perry

1592698525

I am thrilled with my new bathroom. His work was great.

Jill Hutchison

1588872342

We had Spencer and his crew redo our basement bathroom. He was prompt and professional through the entire process. You don’t have to worry about sales pitches or added on charges at the end of the project. He gives a very detailed bid and sticks to it. He did exactly what he said he was going to do and there were no unexpected costs when the bathroom was finished. He explained things thoroughly and kept in good contact with us through the entire process. He is honest and and efficient and the bathroom was spotless when he finished! Highly recommend Spencer. Give him a call the next time you need plumbing or a renovation project done!

Gary Arthur

1588129688

Spencer, came out after hours, he's quick, professional and affordable

Carrie Harris

1588035082

Spencerdid a wonderful job. He showed up on time and was very polite. He even made sure that my washer was balanced before leaving. His price was very reasonable. I will recommend him to my friends and family! Thankyou Spencer🙄

Laura Gundry

1587598641

He was fast and did great work. Very reliable and felt we could trust him. Defiantly highly recommended.

Kylie Parris

1587355946

Spencer noticed me ask for help putting in a a stop and waste valve for a sprinkler set up in. He noticed a bunch of people haggling me on price and immediately gave me a decent bid on doing the job. He was quick at doing the job and explained how to do the finished product when we were ready to put in the sprinkler system and offered his help if we have issues. I also asked him about moving my laundry room upstairs, also gave me a decent bid on the job and will definitely be contacting him in the future to do the job! I recommend his work!

Tyler Smedley

1585925787

Dave was the one who came and did our stop and waste and ran our line for sprinklers. He was very professional, efficient, respectful and nice. A Perfect Plumber, indeed. Great service and affordable pricing. 100% recommend.

S. Brent Lee

1585510411

Spencer was great. He was willing to come out that night, very prompt, knew exactly what to do and very reasonable priced. Definitely recommended.

Jayson Stenquist

1585320398

We enjoyed how quickly they responded to our issues. This was not anything I could have done on my own. Spencer was always available for questions and concerns. These guys really know their stuff.

Tyler Baxter

1585084819

Was great to work with, felt like he worked to keep costs low. Came during non-business hours and was quick to resolve a burst spigot.

Adam N' Flor Farr

1585020532

I had 2 tubs go out, same day. 1 of which would not shut off. Spencer went above and beyond, after hours and was very fair in what he charged, even at 9:30 PM on a Monday eve.

mrswellness

1584507281

Shower up when he said he would. Communication throughout service was top notch (I was not there), and he was easy to work with. Solved the problem before leaving.

Matt Anderson

1584428298

We had some scheduling issues (our issues not theirs). Work was done promptly but at the end it seemed to be rushed to finish the job. Now trying to figure out how to remedy some finish issues.

Christine Anderson

1584342618

Spencer and his crew recently finished a remodel for my husband and I. Everything was great up until the last day. I feel like Spencer wanted the job done and ended up cutting corners. The work that as been done prior to that day was decent for the most part. I now have to stare at those areas of my bathroom that were done poorly. It’s something that my husband and I will have to redo because we are not happy with the finished product.

Joan Nordgran

1582864768

Spencer and his crew did a wonderful job on our bathroom remodel. Love it!

Jamie Anderson

1582771625

Spencer and his crew are phenomenal!!!! We had a roughed in spot for a bathroom, wasn’t quite sure how it would even come to fruition. It turned out BEAUTIFUL!!!! .When we first got a bid from Spencer, he was prepared, organized and transparent. We did not have any surprise costs. Everyone one of his contractors were very professional and friendly. I would highly recommend Spencer and his crew for any of your plumbing/remodeling needs!!!

Melissa Piket

1579039924

I HIGHLY recommend Spencer at A Perfect Plumber! He responded right away, was out to our house the next day, and had the problem fixed within a couple of hours. Plus, he is very personable and so nice to work with. Thank you, Spencer!

Lori DeSimon

1577759160

Spencer is the most amazing plumber ever! We’ve had him come for two different emergencies, and both times, he gotta is quickly and solved the problems. He’s also super friendly, and he does beautiful, clean work. Don’t hesitate to call.

Amelia Coombs

1577218299

Spencer came to our home late last evening to look at a leaking, outside water faucet. He then returned early this morning, Christmas Eve, to complete the repair. He took the time to explain to us how he would fix the repair. He told us it would be at least a 2 hour job, however, he had it completely taken care of within an hour and a half. We are very grateful for his fast, honest and reasonably priced work. Highly recommend!

Isaac Fogg

1573358337

Shout out to Spencer at A Perfect Plumber he saved my life tonight... Fixed my shower after hours... Seriously If you need a good plumber to come over and help he's the man!!! Fair price, and he really knows his stuff. Thank you Spencer!!!

Sharon Hudson

1572459087

Spence answered my panic call last night around 6:30 telling him that we had water everywhere in our basement & that it sounded like a waterfall running. He said that he will be over shortly as he was in Grantsvile he was here by 7:00pm and asset the problem turned off the the main line and by 11:00 am this morning he had us and back to normal.He is very friendly as well as making sure that the resturation people were on top of their game also.Thank you Spencer

Wesley Mull

1571767884

Jess Grizamer

1571621224

Well its not perfect but its a plumber.

Jennifer Boggess

1571527585

Great service and very friendly. Bailed out this homeowner from rookie mistakes on my bathroom.

Lisa Sullivan

1571432305

Absolutely pleased with Spencer and his entire crew. Complete professionals through and through. They even spent the time with our future 12 year old home renovator to train him on a few things. We couldn't be happier.

Darren Kilfoyle

1571402086

Spencer assisted me in all areas of my kitchen remodeling. He provided advice on the different projects being done.His company was prompt on time and did excellent work.Honest and reliable service.I’d recommend him to everyone.

tim hammond

1570816360

Tammy Lopez

1569525474

Very fast service.

Jenifer Page Jones

1569437366

Spencer was fantastic! We needed someone to fix our toilet which caused damage to the floor, so that needed to be redone as well. Spencer is a general contractor, and I was so happy to have one person who was able to make it all happen at the same time rather than calling just a plumber then having to have a separate tile installer come in to do the floor. That would have taken far longer than the 3 days down time we needed for A Perfect Plumber to do the job. It turned out beautifully and I am so happy to have a new bathroom! I would highly recommend Spencer at A Perfect Plumber and he will be my first call with any future home improvement needs.

Katie Rowand

1568914292

Great service! Quick, efficient and got here right when they said they would! They cleaned up and left everything better than they found it!

Cassie Hiatt

1568762398

Spencer answered the call same day to replace two valves same day. Super professional and punctual. Hes done all my plumbing jobs for years. I will never use another plumber. Highly recommend!!

Julie Gray LMT

1568648432

Spencer and his team really go above and beyond! Not only do they do a great job, you can really rest assured that they are good people who care about your home. 😃

Janet L

1568492417

I came home to a broken garbage disposal where water was leaking under my remodeled sink. I text Spencer Peck and he responded quickly. He made his assessment and replaced the garbage disposal. He had the replacement in his truck. Before the hour was done, we were all taken care of. He is my go to Plumber. Call him for small or large plumbing needs.

Crystal Diana

1568487416

Responded quickly, came out explained everything to detail, would highly recommend for any plumbing issues

Carol Chambers

1567532504

Love this service. Never any trouble with any work they have done for me. I highly recommend A Perfect Plumber.

Shalee Bateman

1567459947

Spencer was quick to respond and went out of his way to come on a holiday and get the parts we needed even though the supply store was closed. He was great with my kids too - explaining everything he did. I would highly recommend him.

Craig Campbell

1566938669

Excellent service, quick, efficient and affordable. I highly recommend them.

Fernando Ramirez

1566520914

Great job fixed my shower excellent work!!!!

Kody K

1566492553

I find Spencer to be honest and hard working. Hard to find these days but he has it.

Jedda Carrell

1566431278

Awesome quick help with our outdoor faucet. Would recommend him too anyone in Tooele and everywhere!!

J Gibson

1566259809

We hired A Perfect Plumber to replace an old worn out shower stall for my sister. Spencer Peck did an excellent job and did it quickly. He also showed up when he said he would and was always on time. That is a big plus in Tooele where a lot of contractors make appointments but never show up. We also hired him to do a small job at our house and of course was very pleased with his work. He is very professional and did a great job!

Lubna Albertson

1566152214

It is called A perfect plumber and he is perfect, great work, wonderful customer service, right on time I highly recommend him also very reasonable price love his work he is amazing person to work with I’d give more stars if available

Megan Wilson

1565899821

Great to work with! He explained everything that he needed to do and the reason why. Also was able to get us in super fast.

Loni Thompson

1565822577

Our water heater was leaking and had to install a new one. The gentleman who helped was very professional, friendly, and efficient. Thank you for all your hard work!

M T

1565822547

These guys are awesome!!! They installed amy water heater in no time flat. Very professional job and great bunch of guys to work with. I highly recommend them to do any of your plumbing needs!!!

Christine Irizarry

1565806709

Spencer saved my and my home from further damage. I had a toilet that got clogged and I plumbed but apparently something was in there and it turned and overflowed all night and flooded all the way to the basement. I called four companies and he was the only one able to come out right away. It took him 20 minutes to break through the clog and saved me from having to get a new toilet and further damage. - Christine, Stansbury Park

Trae B

1565743019

Ron Heales

1565461666

Very good work at a reasonable price. Very professional.

Hasty Tasty

1564759197

Aly Mastro

1564532597

Spencer was great! He replaced our house bib in the front of our home and installed an access panel in our basement for a fair price and in a timely manner. Thanks A Perfect Plumber 👍🏼

Carrie Nash

1562781015

Great guy. Good service. Honest and great price. He was knowledgeable and was quick at fixing the problem with our shower. Would highly recommend.

Julie Deleeuw

1562721418

He came right out! Saved us! excellent, service!

Julie Williams

1561671152

Replaced water heater, same day! Good communication and great service!! Will call again for any future plumbing needs.

Annie Walgamott

1561500898

Spencer was so kind and came swiftly. I had called multiple Plummers with no return calls. Spencer came in just a few hours and fixed the problem in no time. I trust him and his business and will call him everytime we need help.

Kristen Curtis

1561416842

We called and he came to fix our shower. We called and he came immediately. We were so grateful! He ended up fixing three showers for us and a toilet! One stop - 5 fixes! A Perfect Plumber - Spencer was amazing! I highly recommend them!

quinn rice

1561343188

great job fixed a leaky pipe on Sunday. would recommend to all of us none plumbers

Kristen Holmberg

1561228408

Spencer was fantastic! He was able to come out the same day I contacted him and fix our split pipe to our sprinkler system. Stayed to check that all the zones of the system were working. Very polite and helpful. Definitely recommend!

Denice La Roque

1560997181

I have know Spencer for many years. He first worked on my both my Condos in Stansbury as well as my parents home numerous times. He always is on time and professional in appearance. I have never had to wait for his assistance. He also offers discounts for established clientele. Any work he has done has been top notch and he has never had to return to fix any project he has done for me and my family. I highly recommend him and his employees, not only for all types of plumbling but also natural gas lines.

Joseph Wirthlin

1560991000

Quick, friendly service. Went the extra mile to get our water back on!!!!!!

Shaylee Fivas

1560975905

I had a broken sprinkler line that was leaking in my house. Spencer and his team came and had it fixed in under 2 hours with digging! He saved us a ton of money and was honest, fast, and reliable. I highly recommend him!

C Indy Sickenger

1560965242

I have dealt with Spencer before for a couple of quotes. His rates are very reasonable and scheduling service is quick and easy. This visit was to replace our hot water heater and correct an expansion tank that was originally installed wrong. They showed up on time, were friendly and professional. Spencer came by to check on the job and took care of the paperwork. I am very pleased with their work and will call again for future needs.

Katie Larsen

1560878405

Spencer saved us again today with his fast and professional service. Thanks so much!

Thacker Family

1560872763

Great Person!! Spencer always gets back to us quickly and always fixes the problem, the first time he is out there! Very reliable and dependable! I would highly recommend him!

Meghan Vonhatten

1560867862

Outstanding service! Working with the a perfect plumber has been such a blessing. He is honest and thorough. Everything has been kept on schedule and my end result of my new shower is amazing. If your looking for someone please look no further than Mr. Peck.

Jared Layton

1560743199

Mary Hale

1560736451

Spencer is always so knowledgeable when I need help, he always treats my projects with urgency and care, and never leaves me hanging when I have questions. I would definitely recommend him no matter how big or small the project. I know I'm not using another plumber in the future!

Cecilia Murphy

1560629537

Came out on a Saturday and fixed our problem really quickly. He even let our kids help and was so great with them! I would give 10 stars if I could!

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I Wanna New Bathroom!

A Perfect Plumber on August 3, 2017

IT LOOKS AMAZING

These guys had wanted a new bathroom for a long time. We took everything out, including the walls around the toilet to open it up. They chose the colors and fixtures and couldn’t wait to use it. Everything new from sheetrock to sinks. If you would like to be next, give me a call at 801-554-3095 for your bath makeover. Happy showering everyone.